Risky Business: How Analytics Can Help Manage And Reduce Consumer Risk

Home >> Risky Business: How Analytics Can Help Manage And Reduce Consumer Risk
Over the last few years, more and more organizations have come to realize that interactions with customers-through the contact center, via social media and in retail stores-are becoming a significant area of potential risk that needs to be carefully managed.

The original post is at MediaPost | MarketingTools: CRM

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