Category: customer experience

July 19, 2024

91% of online shoppers see too many ads on social media
July 16, 2024

86% of UK SMBs recognise the potential in advertising for attracting new customers
July 16, 2024

86% of UK SMBs recognise the potential in advertising for attracting new customers
July 9, 2024

Most customers don’t want companies to use AI for customer service
July 2, 2024

Meta’s potential news blackout in Australia: What it means for the Industry and beyond
June 14, 2024

Gen Z is the nastiest generation with online reviews
June 12, 2024

64% of Brits in favour of Gen AI marketing
May 30, 2024

2 in 5 customers are concerned about AI ethics
May 29, 2024

3.3 million fake reviews removed in 2023, as total reviews surged to a record 54 million
May 22, 2024

Acquia expands digital experience platform with launch of digital experience optimisation solution
May 21, 2024

43% of Gen Z think ads in games ruin the experience
May 16, 2024

76% of airline websites are ‘not accessible enough for disabled users’
May 7, 2024

Oracle introduces AI capabilities to help companies boost sales
May 2, 2024

How Naked Wines achieved positive audience insights within 36 hours
May 1, 2024

AnalyticsIQ launches predictive solution to unlock consumer marketing preferences
April 18, 2024

Cognizant teams with Shopify and Google Cloud to transform enterprise retail
April 15, 2024

80% of global smishing attacks targeted EU citizens
April 12, 2024

British constumers want more than just rewards
April 10, 2024

Lack of customer data is major obstacle in reaping rewards of AI
April 8, 2024

FreeWheel partners with Lotame to offer addressable audiences at scale on CTV inventory