Two in five (43%) customers are concerned about ethical AI use, a report from customer experience specialist CX Network has revealed. 29% of CX professionals record a positive impact on customer loyalty as a result of their use of generative AI, but with customers levelling up their understanding of how AI works and uses company… Read more »
The post 2 in 5 customers are concerned about AI ethics appeared first on Marketing Tech News.
The original post is at Marketing Tech News
Leave a Reply