Category: customer experience

March 20, 2024

85% of UK shoppers had poor experiences with online retailers in 2023
March 14, 2024

Just 5% of consumers highly trust tech companies
February 7, 2024

8 in 10 Americans concerned about online data privacy, but 48% trust zero-party data collection
February 6, 2024

Global martech spend will surpass $215bn by 2027
January 10, 2024

Study underlines consumers’ concern over fake reviews
January 3, 2024

Accenture acquires Jixie’s intelligent digital marketing platform
December 13, 2023

51% of UK consumers admit to deliberately trying to withhold their personal information
December 12, 2023

Festive shoppers are 81% more likely to click on personalised content this year
December 8, 2023

57% of UK consumers say digital bliss a must for festive fun
December 6, 2023

Omnicom Media Group partners with logistics app Glovo