45% of customers use and trust AI tools to find brand information 

Home > AI > 45% of customers use and trust AI tools to find brand information 

Google is facing growing competition from changing search habits, as 45% of customers are likely to use and trust an AI tool to find more information about a brand, 51% now use social media and 28% turn to voice assistants. This is according to research from Yext, a digital presence platform for multi-location brands. Amidst… Read more »

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