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customer experience
April 8, 2025
7 martech startups challenging the big players
March 27, 2025
Generative and agentic AI set to transform customer service into a strategic value driver for businesses
March 14, 2025
The rise of AI in marketing automation: How technology is redefining engagement
January 29, 2025
Businesses pay more for online customers but see drop in conversions
December 16, 2024
Almost half of UK consumers have experience of mobile fraud, malware or cyber attacks
December 12, 2024
Most consumers see no impact from AI personalisation in retail
December 3, 2024
70% of senior marketers support Google’s decision to retain third-party cookies on Chrome
September 4, 2024
99% of business leaders face product information challenges
August 28, 2024
Channel 4 and Snapchat team up to provide immersive ways to engage with the Paris 2024 Paralympic Games
August 28, 2024
Channel 4 and Snapchat team up to provide immersive ways to engage with the Paris 2024 Paralympic Games
August 27, 2024
HubSpot launches the first free tool for AI discovery
August 27, 2024
HubSpot launches the first free tool for AI discovery
August 20, 2024
Contentful acquires content personalisation and experimentation firm Ninetailed
August 20, 2024
Contentful acquire content personalisation and experimentation firm Ninetailed
August 16, 2024
Cross-channel marketing strategies boost conversion rates by up to 31%
August 16, 2024
Cross-channel marketing strategies boost conversion rates by up to 31%
August 12, 2024
67% of consumers will have ‘marketing fatigue’ by November 2024
August 12, 2024
67% of consumers will have ‘marketing fatigue’ by November 2024
August 7, 2024
60% of consumers believe their data is misused
August 6, 2024
Yext acquires financial services client engagement platform Hearsay Systems
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